Privacy Policy
Last Updated: November 21, 2025
Your Privacy Matters
At UltraLawn Chico Artificial Grass, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect information that helps us serve you better.
Information We Collect
When you contact us or request a quote, we may collect:
- Your name and contact information (phone number, email address)
- Your property address and details about the project
- Information about how you found us
- Communication history between you and our team
When you visit our website, we may automatically collect basic information like your IP address, browser type, and pages you visit. This helps us improve our website.
How We Use Your Information
We use the information you provide to:
- Provide you with quotes and answer your questions
- Schedule and complete your artificial grass installation
- Send you updates about your project
- Improve our services based on your feedback
- Maintain records for warranty and business purposes
We will never sell your personal information to third parties. We only share information when necessary to complete your service, such as with material suppliers or subcontractors working on your project.
Communication Preferences
We may send you emails or text messages about your project. If you would prefer not to receive marketing communications from us, just let us know. We will always respect your preferences. However, we may still need to send you important information about services you have requested.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to other websites or use third-party services like quote forms or scheduling tools. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any information.
Your Rights
You have the right to:
- Ask what personal information we have about you
- Request that we update or correct your information
- Ask us to delete your information (subject to legal requirements)
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this privacy policy or how we handle your information, please contact us:
Phone: (530) 844-9295
Email: hello@chicoartificialgrass.com
Address: 2246 Esplanade Suite F, Chico, CA 95926
